Privacy Policy

Last Updated: November 24, 2025

Accuvenra ("we," "us," or "our") operates accuvenra.com and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our webinar platform services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the website and services includes:

1.1 Personal Data

Personally identifiable information, such as your name, email address, telephone number, and demographic information, that you voluntarily give to us when you register for an account, sign up for webinars, or when you choose to participate in various activities related to the services.

1.2 Usage Data

Information our servers automatically collect when you access the services, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the services.

1.3 Financial Data

Financial information, such as data related to your payment method (credit card numbers, billing address) that we may collect when you purchase, order, or request information about our services. We store only limited financial data that we need to process transactions. All direct payment information is processed by secure third-party payment processors.

1.4 Communication Data

Information you provide when you communicate with us through email, chat, or other communication channels, including questions, feedback, or support requests.

1.5 Webinar Data

Information collected during webinar participation, including chat messages, poll responses, Q&A submissions, attendance records, and engagement metrics.

2. How We Use Your Information

We use the information we collect or receive to:

Facilitate account creation and authentication processes
Provide, operate, and maintain our webinar platform and services
Process your transactions and manage your registrations
Send you administrative information, including updates and security alerts
Respond to your inquiries and provide customer support
Send you marketing and promotional communications (with your consent)
Improve and optimize our services through analytics and user feedback
Monitor and analyze usage and trends to improve user experience
Detect, prevent, and address technical issues and security threats
Comply with legal obligations and enforce our terms and policies
Generate aggregate statistics about webinar attendance and engagement

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

3.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

3.2 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

3.3 Third-Party Service Providers

We may share your information with third-party service providers that perform services on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

3.4 Marketing Communications

With your consent, we may share your information with third parties for marketing purposes, as permitted by law.

3.5 Webinar Hosts and Presenters

If you attend a webinar, your information (such as name, email, and participation data) may be shared with the webinar host, presenter, or sponsoring organization.

3.6 Other Users

When you participate in webinars, certain information (such as your display name and chat messages) may be visible to other participants.

4. Tracking Technologies and Cookies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to collect and store information about your interactions with our services.

4.1 Types of Cookies We Use

Essential Cookies: Required for the operation of our services
Functional Cookies: Enable enhanced functionality and personalization
Analytics Cookies: Help us understand how visitors interact with our services
Advertising Cookies: Used to deliver relevant advertisements

4.2 Cookie Management

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.

5. Third-Party Websites

The services may contain links to third-party websites and applications. Any access to and use of such linked websites is not governed by this Privacy Policy but instead is governed by the privacy policies of those third parties. We are not responsible for the information practices of such third-party websites.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will delete it or anonymize it in accordance with our data retention policies.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request transfer of your information to another service
Objection: Object to processing of your information for certain purposes
Restriction: Request restriction of processing in certain circumstances
Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. Marketing Communications

You may opt out of receiving marketing and promotional communications from us at any time by:

Using the unsubscribe link in emails we send
Adjusting your communication preferences in your account settings
Contacting us directly using the information below

Please note that even if you opt out of marketing communications, we may still send you administrative messages related to your account and services.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

11. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. By using our services, you consent to such transfers. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Information

If you have questions or comments about this Privacy Policy, or wish to exercise your privacy rights, please contact us:

Accuvenra
1155 Robson St #701
Vancouver, BC V6E 1B5
Canada

Email: help@accuvenra.com
Phone: +14189626198

14. Data Processing Activities

We process personal data for the following specific purposes:

Processing Activity	Data Categories	Legal Basis
Account Management	Name, email, password, profile information	Contract performance
Webinar Delivery	Registration data, attendance records, participation data	Contract performance
Payment Processing	Billing information, transaction history	Contract performance
Customer Support	Contact information, communication history	Legitimate interest
Marketing	Email, name, preferences	Consent
Analytics	Usage data, technical information	Legitimate interest
Security	Log data, IP addresses, device information	Legitimate interest

15. Automated Decision Making

We do not use automated decision-making or profiling in ways that produce legal effects or similarly significantly affect you without human intervention.

16. Your California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). These include the right to know what personal information we collect, use, disclose, and sell, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, please contact us using the information provided above.

This Privacy Policy is designed to be comprehensive and transparent about our data practices. We are committed to protecting your privacy and handling your information responsibly.